Mgr/Sr Mgr., Medical Communications

The Medical Communications Manager will be a key contributor to the Medical Affairs Department and serve as an expert scientific content resource for the broader organization with a diverse set of responsibilities. Medical Information (MI) responsibilities include: Create and maintain an up-to-date library of Medical content for communication with Health Care Practitioners including: standard response letters for unsolicited medical information requests, slide decks, and frequently asked questions (FAQs)  response documents; Source, train, and manage an external MI call-center vendor responsible for the intake and triage of unsolicited medical information requests from external customers; Implement and maintain the necessary systems for adhering to regulations governing the MI function; and Act as the scientific resource to the Promotional Review Committee (PRC) and Medical Review Committee (MRC).  Library Services responsibilities include: Plan and build the infrastructure to support the literature requirements of a mid-size biopharmaceutical company including Regulatory filings, Research and Development summary documents, and Business Development due diligence; Identify, procure and interpret the findings of emerging scientific literature relevant to the Company development programs; and Ensure the Company is in compliance with all relevant regulations regarding the use of copyrighted materials.  Operations and Project Management responsibilities include: Manage projects with broad organizational participation including: publications, Advisory Boards and Steering Committee meetings; Work cross-functionally within Medical Affairs to ensure seamless interface between systems including the Scientific Library, MSL customer relationship  management tool and MI databases; and Manage the staffing and operations of the Medical Affairs booth at scientific conferences/congresses attended by the Company.


Advanced degree in related field is required (PharmD, PhD, MD, etc); current license in relevant health care discipline is required; minimum 3 years’ relevant professional experience is required, where post-graduate pharmaceutical industry fellowships is preferred; strong leadership, accountability, interpersonal and organizational skills, and the ability to work in a cross-functional team environment; proficiency in the use of literature searching databases; proven ability to perform in-depth literature research, analysis and interpretation of medical data; proven ability to assemble evaluated information into an accurate, comprehensive and concise standard medical response document or dossier; knowledge of all legal and regulatory guidelines affecting the dissemination of medical information and product promotion; excellent verbal and written communication skills; and a willingness to travel approximately 20% of the time.

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