Manager, Medical Affairs, Training & Operations


This position will be responsible for the overall Medical Affairs needs in training, metrics, planning and operations. The position will work closely with Medical Science Liaison (MSL), Health Economics and Outcomes Research (HEOR), and Medical Communications leadership to develop the on-boarding and training curriculum for Medical Affairs staff, strategic business plans and goals, annual budgets, reporting metrics, information system requirements and associated reporting capabilities. In addition, the position will report to the Head of Medical Affairs and be a member of the Medical Affairs senior leadership team.

Primary Duties and Responsibilities

  • Define, design and implement the IT business needs for field and corporate office based Medical Affairs team while working closely with medical affairs leaders, Information Technology (IT), and other key cross-functional stakeholders;
  • Develop, design, and implement reporting metrics (qualitative and quantitative) and dashboards that meet the business needs and objectives of the Medical Affairs leadership team;
  • Lead strategic planning for Medical Affairs that includes capacity modeling, operating reviews, department budgeting and operations.
  • Manage vendors, consultants and other third parties; and
  • Lead department, project teams and related initiatives as appropriate.


  • MD, PhD or PharmD and a minimum of 5 years’ pharmaceutical industry experience in a Medical Affairs role (MSL, Med Pubs and/or Med Comm) with direct Operational experience preferred;
  • Strong written communication skills including publication/medical writing experience is required;
  • Effective interpersonal skills including the ability to build successful relationships with internal experts/teams and other stakeholders;
  • Ability to understand and apply the principles of adult learning to the development of disease state and therapeutic training for on-boarding and continuous learning needs of medical affairs staff;
  • Experience and knowledge in neuroscience disorders is highly preferred;
  • Ability to analyze and summarize data, think critically, manage projects, influence others, work in a team environment, and synthesize complex clinical and non-clinical statistical and medical information to effectively communicate medical and scientific information are required;
  • Excellent presentation and highly proficient computer skills (e.g., Word, Excel, PowerPoint); and
  • Willingness and ability to travel approximately 20%.

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