Privacy Notice
Neurocrine Biosciences, Inc. Privacy Notice
Last updated: October 1, 2026
Neurocrine Biosciences, Inc. is a neuroscience-focused biopharmaceutical company dedicated to discovering and developing treatments for neurological, neuroendocrine, and neuropsychiatric disorders. This Privacy Notice describes how Neurocrine Biosciences, Inc. and its subsidiaries and affiliates (collectively, "Neurocrine," "we," “us," or "our") processes personal information that we collect through our website located at www.neurocrine.com and any other digital or online properties or services that link to this Privacy Notice (including, as applicable, our web applications, electronic communications, patient support programs, healthcare professional portals, and social media pages), as well as through our marketing activities, live events, and other activities described in this Privacy Notice (collectively, the “Service”). This Privacy Notice applies to personal information collected from: (1) visitors to our website and online properties; (2) current and potential patients and clinical trial subjects and their caregivers who use or inquire about our products and services or participate in clinical trials that we sponsor; and (3) healthcare professionals ("HCPs"), including physicians, pharmacists, nurses, and other licensed providers, who interact with us in connection with our products, medical education, samples, or related activities.
If you are a U.S. resident, see the U.S. State Privacy Rights Notice At Collection section of this Privacy Notice for additional information and our Consumer Health Data Privacy Notice for further information on our collection of consumer health data.
See the Notice to Users Outside the United States section of this Privacy Notice for additional information if you are located outside of the U.S.
Personal information collected from or about individuals who participate as subjects in Neurocrine-sponsored or Neurocrine-supported clinical trials or other interventional or observational research studies is governed by the applicable informed consent documents, study protocols, and applicable regulatory frameworks. This Privacy Notice supplements such documents only to the extent referenced in the applicable informed consent documents.
This Privacy Notice does not apply to information that we process strictly on behalf of business partners, distributors, or other enterprises as a data processor in connection with a written agreement. Our use of information that we process in that capacity is governed by our agreements with such parties. If you have concerns regarding personal information we process on behalf of a business partner with which you have a relationship, please direct your concerns to that business partner.
This Privacy Notice does not apply to our employees or independent contractors, whose personal information is governed by separate internal privacy notices.
This Privacy Notice does not apply to representatives of business partners to the extent their personal information is processed solely in connection with a business-to-business contractual relationship governed by a separate agreement.
Personal information we collect
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
Contact data, such as your first and last name, alias, signature, salutation, email address, billing and mailing addresses, and phone number.
Demographic data, such as your city, state, country of residence, postal code, gender, physical characteristics, income or income range, economic standing, and age.
Profile data, such as account name, the username and password that you may set to establish an online account on the Service, biographical details, job title, avatar, photograph or picture, date of birth, interests, preferences, links to your profiles on social media networks, and any other information that you add to your account profile.
Program and interaction data, such as information relating to your participation in or requests through Neurocrine programs or services, including patient support program enrollment data, request history, and provided data.
Communications data based on our exchanges with you, including when you contact us through the Service, communicate with us via email, phone, chat features, social media, or otherwise.
Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
User-generated content data, such as any communications you send to other users through the Service as well as your comments, reviews, questions, relationships to other users, messages, photos, music, videos, works of authorship, activations, and other content or information that you generate, transmit, or otherwise make available on the Service, including associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data.
Call/video recordings, such as recordings of customer support calls.
Sensitive Personal Information, such as your precise location, and health and medical information, including your medical condition, diagnosis, treatment history, medications (including Neurocrine products), symptoms, and other health-related data you provide in connection with our products, patient support programs, or medical inquiries.
Other data not specifically listed here, which we will use as described in this Privacy Notice or as otherwise disclosed at the time of collection.
HCP Engagement Data. Information we collect specifically from or about healthcare professionals (HCPs). In addition to the categories of personal information described above, if you are an HCP who interacts with Neurocrine in a professional capacity, HCP Engagement Data may include the following information:
Professional credentials and licensing data, such as your National Provider Identifier (NPI) number, Drug Enforcement Administration (DEA) number, state medical or pharmacy license number(s), board certifications, specialty, and professional designations.
Affiliation and practice data, such as your employer, hospital system, group practice, clinic name and address, practice setting (e.g., academic, community, hospital-based), and the names of other HCPs with whom you practice.
Employment information, such as your past and current employers and job titles.
Education information, such as schools you have attended and academic certifications.
Prescribing and dispensing data, such as information about your prescribing or dispensing patterns, obtained directly from you or from third-party data sources such as specialty pharmacies, pharmacy benefit managers, or commercial data providers.
Sample request and fulfillment data, such as your requests for product samples, the types and quantities of samples provided, and associated signature data required by law.
Medical education and speaker bureau data, such as your participation in Neurocrine-sponsored continuing medical education (CME) programs, advisory boards, speaker training events, or speaker bureau activities, including agreements, honoraria, and reimbursement records.
HCP engagement and interaction data, such as records of visits by Neurocrine sales representatives, medical science liaisons (MSLs), or other Neurocrine personnel, including the date, location, purpose, and content of those interactions, and any follow-up materials provided.
Research and grants data, such as information about your participation in Neurocrine-sponsored or Neurocrine-supported research programs, investigator-initiated studies, or grant applications, including institutional affiliations, research protocols, and financial terms.
Regulatory disclosure data, such as information we are required to collect and publicly disclose.
Patient referral and support program data, such as information you provide when referring patients to Neurocrine's patient support programs, including patient identifiers, insurance information, and clinical information necessary to support enrollment, prior authorization, or access to Neurocrine therapies.
Data about others. We may offer features or programs that allow users to share information about caregivers, family members, or others (such as a patient's treating physician). We may collect contact details about these individuals so we can deliver relevant information or invitations. Please do not share another person's contact details with us unless you have their permission to do so.
Third-party sources. We may combine personal information we receive from you with personal information of the kinds identified above that we obtain from other sources, such as:
Public sources, such as government agencies, public records, state medical and pharmacy licensing boards, NPI registries, the CMS Open Payments database, and other publicly available sources.
Data providers, such as information services, data licensors/brokers, lead generators and cooperative databases.
Service providers that provide services on our behalf or help us operate the Service or our business.
Partners, such as joint marketing partners, event co-sponsors, specialty pharmacies, pharmacy benefit managers (PBMs), hub service providers, and patient support program administrators.
Ad networks
Data analytics providers
Social media platforms
Automatic data collection. We, our service providers, and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
Location data, which may be approximate (for example, as inferred from network data or device settings) or precise (if and when you authorize the Service to access your device’s location).
Communication interaction data such as your interactions with our email, text, chat or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails enabling us to detect if you have opened or forwarded a message.
Online activity data, such as pages or screens you viewed, search history, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, form interaction, and whether you have opened our emails or clicked links within them.
Technical and diagnostic data, such as server log files, error reports, crash reports, diagnostic information, performance data, timestamps, referring URLs, and other information used to maintain the security, availability, and performance of the Service.
Tracking technologies. Some of the automatic collection described above is facilitated by the following technologies:
Cookies, which are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, credentials, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a web browser session ends, “persistent cookies” that remain longer, “first party” cookies that we place and “third party” cookies that our service providers and other third parties place.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed, clicked or forwarded.
Chat technologies, such as those provided by third parties that employ cookies and software code to operate the chat features that you can use to communicate with us through the Service. These third parties may access and use information about webpages visited on our website, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats to respond to your questions and for the purposes described in this Privacy Notice.
Session-replay technologies, such as those provided by third parties that employ software code to record users’ interactions with the Services in a manner that allows us to watch video replays of those user sessions. The replays include users’ clicks, mobile app touches, mouse movements and scrolls during those sessions. These replays help us diagnose usability problems and identify areas for improvement.
For more information about our use of tracking technologies, please see our Cookies Notice.
How we use your personal information
We may use your personal information for the following purposes or as otherwise described at the time of collection:
Service delivery and operations. We may use your personal information to:
provide and operate the Service;
process your requests, orders and transactions;
enable security features of the Service;
personalize the service, including remembering the devices from which you have previously logged in and remembering your selections and preferences as you navigate the Service;
establish and maintain your user profile on the Service;
communicate with you about the Service, including by sending service-related announcements, updates, security alerts, patient support program communications, HCP-directed product information, and support and administrative messages;
communicate with you about medical education events, product programs, speaker bureaus, and other activities for which you register;
understand your needs and interests, and personalize your experience with the Service and our communications;
provide support for the Service, and respond to your requests, questions and feedback;
facilitate referrals and invitations through patient support programs or HCP engagement activities;
facilitate community features of the Service, such as patient support forums or peer connection features, where offered;
collect and share patient and HCP testimonials, subject to applicable legal and regulatory requirements; and
fraud prevention and security.
Research and development. We may use your personal information for research and development purposes, including to develop, analyze, and improve our products and services, to support pharmacovigilance and drug safety monitoring, and to conduct or support medical and scientific research. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information. We may use this anonymous or de-identified data and share it with third parties for any lawful business purposes. We do not attempt to re-identify de-identified information derived from personal information, except for the purpose of testing whether our de-identification processes comply with applicable law. Note: To the extent we collect information that may constitute adverse event or medical device reports, we may be required to report such information to the U.S. Food and Drug Administration (FDA) or other applicable regulatory authorities, regardless of any opt-out request.
HCP-specific uses. In addition to the uses described above, we may use personal information we collect from healthcare professionals for the following purposes:
Product promotion and medical education. To provide you with product information, prescribing information, clinical data, and details about Neurocrine products and pipeline; to invite you to attend or participate in medical education programs, symposia, advisory boards, speaker bureaus, and other scientific or professional events; and to communicate with you through our field sales force, medical science liaisons, and digital channels.
Sample management. To process and fulfill your requests for product samples in compliance with the Prescription Drug Marketing Act (PDMA) and applicable state laws, including collecting required signatures and maintaining sample accountability records.
Regulatory reporting. To track and report transfers of value to HCPs (including physicians and teaching hospitals) as required under applicable law, including payments, meals, travel, consulting fees, research grants, and other reportable items.
Patient support and access programs. To facilitate HCP referrals of patients to Neurocrine patient support programs, hub services, specialty pharmacy access programs, and prior authorization assistance, using professional information you provide in connection with a patient referral.
Contract and agreement management. To administer agreements with HCPs who serve in a contracted capacity (e.g., as speakers, advisors, or clinical investigators), including processing honoraria, expense reimbursements, and documenting the nature and value of the engagement.
Prescribing analytics and targeting. To analyze prescribing patterns, segment HCP audiences for promotional outreach, and personalize communications about Neurocrine products, using both information you provide and information obtained from patients, potential patients, and third-party commercial data providers.
Compliance monitoring. To monitor, document, and audit our HCP interactions and transfers of value for compliance with applicable anti-kickback statutes, federal and state transparency laws, Neurocrine's own compliance policies, and industry codes of practice.
Marketing and advertising. We and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
Direct marketing. We may send you direct marketing communications and may personalize these messages based on your needs and interests. For HCPs, this may include information about our products, samples, and educational programs. For patients and consumers, marketing communications will comply with applicable regulatory requirements. You may opt-out of our marketing communications as described in the Opt-out of marketing section.
Interest-based advertising. We and our third-party advertising partners may use cookies, pixels and other technologies to collect information about your interaction (including the data described in the Automatic Data Collection section above) with the Service, our communications and other third party online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online properties. You can learn more about your choices for limiting interest-based advertising in the Your choices section.
Events, promotions and contests. We may use your personal information to administer promotions and contests, communicate with you about events in which you participate, or contact or market to you after collecting your personal information at an event.
Mobile phone text messages. We and our third-party service providers may collect and use your personal information for text message communication purposes. You may receive text messages to the mobile telephone number you have provided at opt-in or registration about the Services. These text messages may include educational and promotional materials, reminders, greetings, and surveys (the “Content”). These text messages may be delivered in a variety of formats (including video). The number of text messages you receive will vary in frequency, but the text messages will continue on a recurring basis unless you opt-out. You authorize us to deliver or cause to be delivered the Content using automated technology, which may include an automatic telephone dialing system. You are not required to consent to receive the Content as a condition of purchasing any property, goods, or services.
You can opt out of receiving further texts by replying “STOP” to any message you receive. You understand that you will, however, receive a response from us either confirming receipt of your request or seeking clarification of your request. If you are enrolled in multiple programs from Neurocrine, replying “STOP” to a text message from that program will discontinue only texts from that program. You can also send an email to privacy@neurocrine.com if you require additional assistance or wish to opt-out. Please note that we may take steps to verify your identity in order to respond to your email requests.
There is no fee charged by us to receive text messages, but your mobile service provider’s message and data rates may apply. Please consult your mobile service provider for the terms and conditions under which charges are billed and payable or deducted from your prepaid account. We cannot guarantee the successful delivery of messages. Factors beyond our control may impact message delivery, including equipment range and functionality, network capacity, terrain, proximity to buildings, foliage, and weather. Text messages from us may not be available on all carriers.
Compliance and protection. We may use your personal information to:
comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, court orders, investigations or requests from government authorities;
protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
audit our internal processes for compliance with legal and contractual requirements or our internal policies;
enforce the terms and conditions that govern the Service; and
prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
With your consent. In some cases, we may specifically ask for your consent to collect, use, or share your personal information for further purposes, if those purposes are not compatible with the initial purpose for which that personal information was collected.
Technical operation. To allow the technical operation of the Service, such as remembering selections as you navigate the site and remembering whether you are logged in.
Functionality. To enhance the performance and functionality of our services.
Analytics. To help us understand user activity on the Service, including the volume and demographics of users, which pages are most and least visited and how users move around the Service or interact with our emails. For example, we use Google Analytics for this purpose. You can learn more about Google Analytics and how to prevent the use of Google Analytics relating to your use of our sites here: https://tools.google.com/dlpage/gaoptout.
Data sharing in the context of corporate transactions, we may share certain personal information in the context of actual or prospective corporate transactions – for more information, see How we share your personal information, below.
Your choices
In this section, we describe the choices available to you.
Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account and navigating to your account profile and settings.
Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. It may take time for your opt-out to be effective. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails. You may opt-out of text messages by texting “STOP” in response to a text that you receive or by other reasonable means.
Mobile location data. You can disable our access to your device’s precise geolocation in your mobile device settings.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit http://www.allaboutcookies.org .
Blocking images/clear gifs: Most browsers and devices allow you to configure your device to prevent images from loading, so the business hosting the image will not detect that you have viewed a page. To do this, follow the instructions in your particular browser or device settings.
Do Not Track. While this site does respond to the Global Privacy Control signal, we currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Advertising choices. You may be able to limit use of your information for interest-based advertising through the following settings/options/tools:
Browser settings. Changing your internet web browser settings to block third-party cookies.
Privacy browsers/plug-ins. Using privacy browsers and/or ad-blocking browser plug-ins that let you block tracking technologies.
Platform settings. Some platforms offer opt-out features that let you opt-out of use of your information for interest-based advertising. You may be able to exercise that option for Google and Facebook at the following websites:
Google: https://adssettings.google.com/
Facebook: https://www.facebook.com/about/ads
Ad industry tools. Opting out of interest-based ads from companies that participate in the following industry opt-out programs:
Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
Digital Advertising Alliance: https://optout.aboutads.info.
AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.
Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
You will need to apply these advertising-related opt-out settings on each device and browser from which you wish to limit the use of your information for interest-based advertising purposes. We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.
Additional options for controlling interest-based advertising are located in our State Privacy Rights Notice At Collection and our Cookie Policy.
Training data. As set out in the How We Use Personal Information section, we may use personal information, provided it is aggregated, de-identified, and/or anonymized, to improve our internal AI models and for other machine learning purposes. This helps improve the Service. If you would like to opt-out of our processing of your personal information for this purpose, please contact us at privacy@neurocrine.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Shine the Light law opt out. Under California’s Shine the Light law (California Civil Code Section 1798.83), we give you the right to opt-out of our disclosure of your personal information (as defined by this law) to third parties for their direct marketing purposes. You may send us requests to privacy@neurocrine.com. In your request, you must include the statement “Shine the Light Request," and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency.
Retention Period for Personal Information. We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, including Sensitive Personal Information, we may consider factors such as the length of time we have an ongoing relationship with you and provide services to you; the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation or regulatory investigations; and applicable legal requirements. For example, we will retain your personal information for as long as you have an account with us or keep using our services, and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise. When we no longer require the personal information we have collected about you, we may either delete it or de-identify it.
Other sites and services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
Security
We employ technical, organizational and physical safeguards that are designed to protect the personal information we collect. However, security risk is inherent in all Internet and information technologies, and we cannot guarantee the security of your personal information.
International data transfer
We are headquartered in the United States and may use affiliates and service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country. Users in Europe should read the information provided below about the transfer of personal information outside of Europe.
Children and Teens
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a minor from whom you believe we have collected personal information in a manner prohibited by law, or if information was provided on your behalf when you were under 18, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
Changes to this Privacy Notice
The "LAST UPDATED" legend at the top of this Privacy Notice indicates when this Privacy Notice was last revised. We reserve the right to modify this Privacy Notice at any time. We will notify you by updating the “Last Updated” date. Depending on the kind of change we make, we may also notify you directly or ask for your consent to the change. Any modifications to this Privacy Notice will be effective upon our posting the modified version or as otherwise indicated at the time of posting.
How to contact us
Email: privacy@neurocrine.com
Website: www.neurocrine.com
Phone: 1-877-443-4108
U.S. State Privacy Rights Notice At Collection
Except as otherwise provided, this section applies to residents of California and other states to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively the “State Privacy Laws”).
This State Privacy Rights Notice At Collection is part of our full Privacy Notice.
This section describes how we collect, retain, use, disclose, sell and share for the purposes of targeted advertising personal information of residents of these states and the rights these users may have with respect to their personal information. Please note that not all rights listed below may be afforded to all individuals and that if your state does not afford you these rights, you may not be able to exercise these rights. In addition, we may not be able to process your access, correction or deletion request if you do not provide us with sufficient detail to allow us to confirm your identity and understand and respond to your request.
For purposes of this section, the term “personal information” means information that relates to an identified or identifiable natural person, or that is reasonably capable of being used to identify, contact, or precisely locate a natural person, household, or a particular computing system or device.
We do not attempt to reidentify deidentified information derived from personal information, except for the purpose of testing whether our deidentification processes comply with applicable law.
Your privacy rights. You may request to exercise the rights listed below. We will respond to your request in accordance with applicable law. We may decline to honor your request where an exception applies.
Right to know
You can request to know whether we process your personal information.
You can request the following information about how we have collected and used your personal information during the past 12 months and how we will continue to do so:
The categories of personal information that we have collected.
The categories of sources from which we collected personal information.
The business or commercial purpose for collecting, selling, and/or sharing personal information for targeted advertising purposes.
The categories of personal information that we sold or shared for targeted advertising purposes, and the categories of third parties to whom this information was sold or shared, categorized by the type of personal information for each type of third party.
The categories of personal information that we disclosed for business purposes and the types of entities to whom this information was disclosed.
The specific third parties to which we have disclosed personal information.
Access. You can request a portable copy or representative summary of the personal information that we have collected about you.
Correction. You can ask us to correct inaccurate personal information that we have collected about you.
Deletion. You can ask us to delete the personal information that we have collected from or about you.
Revoke consent. You may have the right to revoke your consent to our processing of your personal information.
Opt-out.
Opt-out of targeted advertising. We process personal information for targeted advertising purposes. You can opt out of the use of your personal information for targeted advertising purposes.
Opt-out of sale of your Personal Information. While we do not sell personal information in the traditional sense, we may provide personal information to advertisers and other third parties for online behavioral advertising or targeted advertising as noted above in a manner that constitutes a “sale” in certain US states, and you can opt out of our sale of your personal information.
Automated decision making. We do not use your personal information to engage in automated processing or profiling personal information to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements to make a decision that produces legal or similarly significant effects.
Sensitive Personal Information
California Residents: Limit processing of Sensitive Personal Information. We may collect certain categories of Sensitive Personal Information as described in this Privacy Notice. We use Sensitive Personal Information as necessary for certain business purposes, including providing services as requested; ensuring safety, security; and integrity; countering wrongful or unlawful actions; short term transient use such as displaying first party, non-personalized advertising; performing services for our business, including maintaining and servicing accounts, providing customer service, and verifying information; activities relating to quality and safety control or product improvement; and other collection and processing that is not for the purpose of inferring characteristics about an individual.
While we process certain categories of Sensitive Personal Information as described in this Privacy Notice, we do not process Sensitive Personal Information for purposes beyond those listed above.
Residents outside California: Sensitive Personal Information. You can opt-out of our processing your Sensitive Personal Information by electing not to provide it to us or by notifying us of your opt-out, to the extent this Privacy Notice controls for the processing of such information.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.
Appeal. You can appeal our denial of any request validly submitted.
Exercising your right to know, access, correction, deletion, and appeal. You may submit requests by emailing us at privacy@neurocrine.com, calling us at 877-443-4108, or via our online privacy request form.
We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Exercising your right to opt-out of/revoke your consent to the “sale” of your personal information or “sharing” of your personal information for targeted advertising purposes. You can submit requests to opt-out of targeted advertising and other sales of personal information here: Your Privacy Choices, via email to privacy@neurocrine.com or by broadcasting the Global Privacy Control signal. For information about how to use the Global Privacy Control, please visit https://globalprivacycontrol.org/. These signals set your opt-out preferences only for the particular browser or device you are using and any consumer profile that we associate with that browser or device unless you are logged into your account, in which case we will honor the signal with respect to that browser or device and your account, including your offline consumer profile associated with that account.
Verification of Identity; Authorized agents. We may need to verify your identity to process your know, access, correction, deletion, or appeal requests and reserve the right to confirm your residency. We may need to request additional information from you in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to reauthenticate yourself before disclosing or deleting your personal information. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.
Under some State Privacy Laws, you may enable an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent’s identity and authority to act on your behalf. Depending on the kind of request you have made, we may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your State Privacy Law rights on your behalf, the information we request to verify your identity, or confirmation that you have given the authorized agent permission to submit the request.
Personal information that we collect, use and disclose. We have summarized the personal information we collect and may disclose, sell to or share with third parties by reference below to both the categories of personal information defined in the “Personal Information we collect,” “How we use your personal information,” and “How we share your personal information” sections of this Policy above and the categories of personal information specified in state law. This table describes our practices currently and during the 12 months preceding the effective date of this Privacy Notice. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described below.
See our full Privacy Notice for descriptions of each entry in this table.
Contact data
Identifiers
Customer records
Service delivery and operations
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Affiliates
Service providers
AI platforms
Ad partners/networks
Social media platforms
Commercial pharmaceutical data providers
Third parties designated by you
Co-promotion and collaboration partners
Professional advisors
Authorities
Counterparties and advisors/professionals in corporate transactions
Other users and the public
Ad partners/networks
Social media platforms
Demographic data
Customer records
Protected characteristics
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Profile data
Identifiers
Customer records
Sensitive personal information
Employment information
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Program and interaction data
Commercial information
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Communication data
Commercial information
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Marketing Data
Commercial information
Internet activity
Inferences
Service delivery and operations
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
User Generated Content
Audio/video/visual data
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Call/Video data
Audio/video/visual data
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
HCP Engagement
Customer record
Employment information
Education information
Commercial Information
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Device data
Identifiers
Internet activity
Geolocation data
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Location Data
Geolocation data
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Communication interaction data
Commercial information
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Online activity data
Commercial information
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Tracking technology data
Identifiers
Internet activity
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
Technical and diagnostic data
Identifiers
Internet activity
Geolocation data
Service delivery and operations
Analytics
Corporate transactions
Sensitive Personal Information
Identifiers
Customer records
Protected characteristics
See section above called “Sensitive Personal Information”
Inferences from the above kinds of personal information
Inferences
Service delivery and operations
Research and development
Direct Marketing
Interest-based advertising
Compliance and protection
Analytics
Corporate transactions
Ad partners/networks
Social media platforms
| Personal Information (“PI”) we collect | California statutory category of PI | Business/commercial purpose for PI collection | Categories of third parties to whom we “disclose” PI for a business purpose | Categories of third parties with whom we “share” PI for cross-context behavioral advertising purposes | Categories of third parties to whom we “sell” PI |
|---|---|---|---|---|---|
Contact data | Identifiers Customer records | Service delivery and operations Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Affiliates Service providers AI platforms Ad partners/networks Social media platforms Commercial pharmaceutical data providers Third parties designated by you Co-promotion and collaboration partners Professional advisors Authorities Counterparties and advisors/professionals in corporate transactions Other users and the public | Ad partners/networks Social media platforms | |
Demographic data | Customer records Protected characteristics | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Profile data | Identifiers Customer records Sensitive personal information Employment information Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Program and interaction data | Commercial information Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Communication data | Commercial information Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Marketing Data | Commercial information Internet activity Inferences | Service delivery and operations Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
User Generated Content | Audio/video/visual data Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Call/Video data | Audio/video/visual data | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | |||
HCP Engagement | Customer record Employment information Education information Commercial Information | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | |||
Device data | Identifiers Internet activity Geolocation data | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Location Data | Geolocation data | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Communication interaction data | Commercial information Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Online activity data | Commercial information Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Tracking technology data | Identifiers Internet activity | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms | ||
Technical and diagnostic data | Identifiers Internet activity Geolocation data | Service delivery and operations Analytics Corporate transactions | |||
Sensitive Personal Information | Identifiers Customer records Protected characteristics | See section above called “Sensitive Personal Information” | |||
Inferences from the above kinds of personal information | Inferences | Service delivery and operations Research and development Direct Marketing Interest-based advertising Compliance and protection Analytics Corporate transactions | Ad partners/networks Social media platforms |
Consumers under 18. Except as necessary to facilitate therapies for patients under 18 or where such information is provided by caregivers, we do not have actual knowledge that we have collected the personal information of residents who are under 18 years of age. We do not have actual knowledge that we have sold or shared for advertising purposes the personal information of individuals who are under 18 years of age.
Additional information for Nevada residents. Nevada residents have the right to opt-out of the sale, as defined, of certain personal information for monetary consideration. While we do not currently engage in such sales, if you are a Nevada resident and would like to make a request to opt out of any potential future sales, please email privacy@neurocrine.com.
Retention Period for Personal Information. We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, including Sensitive Personal Information, we may consider factors such as the length of time we have an ongoing relationship with you and provide services to you; the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation or regulatory investigations; and applicable legal requirements. For example, we will retain your personal information for as long as you have an account with us or keep using our services, and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise. When we no longer require the personal information we have collected about you, we may either delete it or de-identify it.
Contact Us. If you have questions or concerns about our privacy practices or information practices, please contact us using the contact details set forth in the How to Contact Us section above, or email us directly at privacy@neurocrine.com.
Additional information for Connecticut residents. We do not collect, use, or sell personal data for the purpose of training third-party large language models ("LLMs"). Aggregated or de-identified data derived from personal information may be used for internal analytics and service improvement purposes.
Notice to Users Outside of the United States
General
Where this Notice to Users Outside of the United States applies. The information provided in this “Notice to Users Outside of the United States” section applies only to individuals located outside of the U.S., including those in the United Kingdom and the European Economic Area (“Europe”).
Personal information. References to “personal information” in this Privacy Notice should be understood to include a reference to “personal data” (as defined in the GDPR) or equivalent term under the user’s local law – i.e., information about individuals from which they are either directly identified or can be identified.
Controller. To the extent necessary to identify, unless otherwise indicated in the Service, Neurocrine Biosciences, Inc. is the controller in respect of the processing of your personal information covered by this Privacy Notice, including for purposes of European data protection legislation (i.e., the EU GDPR and the so-called ‘UK GDPR’ (as and where applicable, the “GDPR”)). See the ‘How to contact us’ section above for our contact details.
Our GDPR Representatives. We have appointed the following representatives in Europe as required by the GDPR – you can also contact them directly should you wish:
Our Representative in the EU. Our EU representative appointed under MyData-TRUST France. You can contact them:
By email to: neurocrine.dpr.EU@mydata-trust.info
By postal mail to: Rue de Rennes, 140b, 75006, Paris France
Our Representative in CH. Our Swiss representative appointed under the CH DPR is Visto Group S.A. You can contact them:
By email to: dpr.ch@mydata-trust.info
By postal mail to: Avenue Louis-Casai 81 1216 Cointrin, Geneva Switzerland
Our Representative in the UK. Our UK representative appointed under MyData-TRUST LTD. You can contact them:
By email to: neurocrine.dpr.uk@mydata-trust.info
By postal mail to: Belmont Building, Belmont Road, Uxbridge, England, UB8 1HE
Our Representative in the EU. Our EU representative appointed under MyData-TRUST France. You can contact them:
Our Representative in CH. Our Swiss representative appointed under the CH DPR is Visto Group S.A. You can contact them:
| Our Representative in the UK. Our UK representative appointed under MyData-TRUST LTD. You can contact them:
|
Our Data Protection Officer. We have appointed a “Data Protection Officer”, this is a person who is responsible for independently overseeing and advising us in relation to our compliance with data privacy laws and regulations (including compliance with the practices described in this Privacy Notice). If you want to contact our Data Protection Officer directly, you can email: dpo@neurocrine.com
Our legal bases for processing
In respect of each of the purposes for which we use your personal information, to the extent required to be provided under applicable law, our legal bases for processing your personal information described in this Privacy Notice are listed below.
Where we need to perform a contract, we are about to enter into or have entered into with you (“Contractual Necessity”).
Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (“Legitimate Interests”). More detail about the specific legitimate interests pursued in respect of each Purpose we use your personal information for is set out in the table below.
Where we need to comply with a legal or regulatory obligation (“Compliance with Law”).
Where we have your specific consent to carry out the processing for the Purpose in question (“Consent”).
We have set out below, in a table format, the legal bases we rely on in respect of the relevant Purposes for which we use your personal information – for more information on these Purposes and the data types involved, see ‘How we use your personal information’
Service delivery and operations
Contact data
Demographic data
Profile Data
Communications data
Program and interaction data
User-generated content data
Device data
Technical and diagnostic data
Contractual Necessity
Security
Contact data
Device data
Online activity data
Program and interaction data
Location data
Technical and diagnostic data
Compliance with Law
Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our Service and associated IT services, systems, and networks.
Service improvement and analytics
Contact data
Demographic data
Profile data
Device data
Online activity data
Location data
Technical and diagnostic data
Communication interaction data
Legitimate Interests. We have a legitimate interest in providing you with a good service, which is personalised to you and that remembers your selections and preferences.
Consent, in respect of any optional cookies used for this purpose.
Direct marketing
Contact data
Demographic data
Profile data
Communications data
Program and interaction data
Marketing data
Communication interaction data
Legitimate Interests. We have a legitimate interest in promoting our operations and goals as an organisation and sending marketing communications for that purpose.
Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given marketing communications.
Interest-based advertising
Demographic data
Device data
Online activity data
Location data
Consent
Events, promotions and contests
Contact data
Demographic data
Profile Data
Communications data
Contractual Necessity to administer the promotions and contests in accordance with the terms or rules thereof (including communicating with you as and where necessary)
In respect of promoting these promotions and contests:
Legitimate Interests – we have a legitimate interest in promoting these promotions and contests, including associated publicising of our business and operations.
Consent – in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given promotional communications.
Newsletter and communications
Contact data
Demographic data
Profile data
Communications data
Program and interaction data
Marketing data
Communication interaction data
Legitimate Interests. We have a legitimate interest in promoting our operations and goals as an organisation, including sending through our newsletter and other communications.
Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given communications, including our newsletter.
Compliance and protection
Contact data
Demographic data
Compliance with Law.
Legitimate interest. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.
Corporate transactions
Any and all data types relevant in the circumstances
Legitimate interest. We and any relevant third parties have a legitimate interest in providing information to relevant third parties who are involved in an actual or prospective corporate event (including to enable them to investigate – and, where relevant, to continue to operate – all or relevant part(s) of our operations). However, we would always look to take steps to minimize the amount and sensitivity of any personal information shared in these contexts where possible and appropriate.
Research and development
To create aggregated, de-identified and/or anonymized data
Any and all data types relevant in the circumstances
Legitimate interest. We have legitimate interest, and believe it is also in your interests, that we are able to take steps to ensure that our Services operate as intended.
HCP engagement
HCP engagement data
Legitimate Interests. We have a legitimate interest in promoting our pharmaceutical products to HCPs, administering HCP engagement programs, maintaining accurate HCP records, and ensuring compliance with applicable laws and industry codes.
Compliance with Law. Certain processing (e.g., Open Payments reporting, sample signature records, adverse event reporting) is required by law.
Contractual Necessity. Where an HCP has entered into a contract with Neurocrine (e.g., as a speaker, consultant, or clinical investigator), processing is necessary to perform that contract.
Consent. Where required by applicable data protection law for specific processing activities (e.g., electronic marketing communications to HCPs in jurisdictions requiring consent).
Further uses
Any and all data types relevant in the circumstances
The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Information was collected.
Consent, if the relevant further use is not compatible with the initial purpose for which the personal information was collected.
| Purpose | Categories of personal information involved | Legal basis |
|---|---|---|
Service delivery and operations |
|
|
Security |
|
|
Service improvement and analytics |
|
|
Direct marketing |
|
|
Interest-based advertising |
|
|
Events, promotions and contests |
|
|
Newsletter and communications |
|
|
Compliance and protection |
|
|
Corporate transactions |
|
|
Research and development To create aggregated, de-identified and/or anonymized data |
|
|
HCP engagement |
|
|
Further uses |
|
|
Other info
Sensitive personal information. Neurocrine may collect sensitive personal information, including health and medical information, in connection with patient support programs and other activities described in this Privacy Notice. We collect such information only where necessary and process it in accordance with applicable law. For users in Europe and elsewhere, to the extent required by applicable law, we rely on explicit consent or another applicable legal basis for the processing of special category data. If you choose not to provide certain sensitive information, you may not be able to fully participate in certain programs or services.
No Automated Decision-Making and Profiling. As part of the Service, we do not engage in automated decision-making and/or profiling, which produces legal or similarly significant effects.
Your rights
General. Applicable data privacy or data protection laws give you certain rights regarding your personal information. To the extent provided under applicable law (for example, in Europe), you may ask us to take the following actions in relation to your personal information that we hold:
Access. Provide you with information about our processing of your personal information and give you access to your personal information.
Correct. Update or correct inaccuracies in your personal information.
Delete. Delete your personal information where there is no good reason for us continuing to process it - you also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
Restrict. Restrict the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.
Object. Object to our processing of your personal information where we are relying on Legitimate Interests – you also have the right to object where we are processing your personal information for direct marketing purposes.
Withdraw Consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.
Exercising These Rights. You may submit these requests by email to privacy@neurocrine.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information). If we reject any request you may make (whether in whole or in part), we will let you know our grounds for doing so at the time, subject to any legal restrictions.
Your Right to Lodge a Complaint with your Supervisory Authority. In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.
For users in the European Economic Area – the contact information for the data protection regulator in your place of residence can be found here: https://www.edpb.europa.eu/about-edpb/our-members_en
For users in the UK – the contact information for the UK data protection regulator is below:
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 303 123 1113
Website: https://ico.org.uk/make-a-complaint/
Data Processing outside Your Jurisdiction
We are a U.S.-based company and many of our service providers, advisers, partners or other recipients of data are also based in the U.S. This means that, if you use the Service, your personal information will necessarily be accessed and processed in the U.S. It may also be provided to recipients in other countries outside of your jurisdiction.
It is important to note that that the US is not the subject of an ‘adequacy decision’ under the GDPR – basically, this means that the U.S. legal regime is not considered by relevant European bodies to provide an adequate level of protection for personal information, which is equivalent to that provided by relevant European laws.
Where we share your personal information with third parties who are based outside of your jurisdiction, we try to ensure a similar degree of protection is afforded to it by making sure one of the following mechanisms is implemented:
Transfers to territories with an adequacy decision. We may transfer your personal information to countries or territories whose laws have been deemed to provide an adequate level of protection for personal information by the European Commission or UK Government (as and where applicable) (from time to time), such as the US under the EU-US Data Privacy Framework, UK Extension to the EU-US Data Privacy Framework, or Swiss-US Data Privacy Framework, as applicable.
Transfers to territories without an adequacy decision.
We may transfer your personal information to countries or territories whose laws have not been deemed to provide such an adequate level of protection (e.g., the U.S., see above).
However, in these cases:
we may use specific appropriate safeguards, which are designed to give personal information effectively the same protection it has in Europe – for example, standard-form contracts approved by relevant authorities for this purpose; or
in limited circumstances, we may rely on an exception, or ‘derogation’, which permits us to transfer your personal information to such country despite the absence of an ‘adequacy decision’ or ‘appropriate safeguards’ – for example, reliance on your explicit consent to that transfer.
To the extent required by applicable law, you may contact us if you want further information on the specific mechanism used by us when transferring your personal information. You may have the right to receive a copy of the appropriate safeguards under which your personal information is transferred by contacting us at privacy@neurocrine.com.
EU-US and Swiss-U.S. Data Privacy Frameworks and UK Extension
Neurocrine Biosciences participates in and complies with the EU-US Data Privacy Framework (“EU-US DPF”), the UK Extension of the EU-US DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-US DPF”) (collectively, “DPF”) as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries, the United Kingdom, and Switzerland.
As a DPF participant, Neurocrine Biosciences is committed to and has certified to the US Department of Commerce that it adheres to: (i) the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal information received from the European Union; (ii) the UK Extension to the EU-US Data Privacy Framework Principles with regard to the processing of personal information received from the United Kingdom; and (iii) the Swiss-U.S. Data Privacy Framework Principles (collectively, the “DPF Principles”) with regard to the processing of personal information received from Switzerland. If there is any conflict between the terms in this Privacy Notice and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov/. Our commitments to the DPF program are subject to the investigatory and enforcement powers of the US Federal Trade Commission.
We may collect, use, and disclose personal information that is subject to the DPF Principles with our third-party service providers. We restrict their access, use and disclosure of personal information in compliance with our DPF obligations. Neurocrine Biosciences may be liable under the DPF if these third parties process such personal information in a manner inconsistent with the DPF, unless Neurocrine Biosciences proves that it is not responsible for the event giving rise to the damage.
You have the right to request access to personal information received by Neurocrine Biosciences in reliance on the DPF, and to exercise choice in limiting Neurocrine Biosciences’ use and disclosure of such information. If you are interested in exercising your rights and choices, please contact us at the address, phone number, or email address listed above or update your preferences via the cookie banner on our website, if applicable.
Neurocrine Biosciences does not use or share the personal information we collect for purposes other than the purposes we disclose to the relevant individuals. We do not use clinical trial participants’ personal information for purposes other than those described in the informed consent form and the study protocol for the relevant clinical trial. The informed consent form sets out choices trial participants may have under laws and regulations that govern clinical trials, such as the choice to withdraw consent for further participation in a clinical trial.
Neurocrine Biosciences does not use website visitors’ or mobile application users' or healthcare providers’ personal information for purposes other than those described in this Privacy Notice. Users of the Services and healthcare providers have the ability to opt out of receiving marketing communications, as described in this Privacy Notice.
We may be required to disclose personal information received by us in reliance on the DPF in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the DPF Principles, we encourage you to contact us at any time as specified in the Contact Us section above with questions, concerns, or complaints about our privacy practices and participation in the DPF. You may also refer a complaint to your local data protection authority and Neurocrine Biosciences will work with them to resolve your concern.
Neurocrine Biosciences has further committed to refer unresolved DPF complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The JAMS services are provided at no cost to you. If neither Neurocrine Biosciences nor JAMS resolves your complaint, you may have the right to invoke binding arbitration under certain conditions. To learn more about this option, visit the DPF’s “How to Submit a Complaint” page.
Please note that the foregoing processes apply only to the resolution of disputes regarding personal information received by Neurocrine Biosciences under the DPF. All other disputes that you may have with Neurocrine Biosciences, or any agents, representatives, agencies, officers, directors, or employees, must be resolved in accordance with the terms and conditions of any applicable websites, mobile apps, email newsletters, email subscriptions or other digital properties owned or controlled by Neurocrine Biosciences.